Testimonials

A Real Estate agent with a difference

When Bridgette arrived at the home, I built over 12 years, I knew straight away that this magnificent agent was the one to sell our home. A very genuine person who doesn’t like the bulls$&t. She understood what the home meant to Rebecca and myself and that it wasn’t just a house. It was a […]

When Bridgette arrived at the home, I built over 12 years, I knew straight away that this magnificent agent was the one to sell our home.

A very genuine person who doesn’t like the bulls$&t. She understood what the home meant to Rebecca and myself and that it wasn’t just a house. It was a home.

She guided us through all the steps and even rolled up the sleeves herself and helped us make the home, a home that would appeal to another Family.

Also, Bridgette didn’t treat us like a client. She listened to everything we had to say. I feel like she was and still is a friend of ours and we would not hesitate in an instant to recommend Bridgette to our friends and family. Great work Bridgette. In under a 2 weeks the place we called home was SOLD.

Thank you, Bridge. You have helped make our dreams a reality.

Thank you.


The Burgess Family

Couldn't ask for a better agent!

Bridgette was amazing to deal with, market knowledge was excellent. Communication was amazing (letting us know every step and explaining everything to us). Bridgette was incredibly supportive, helpful and went above and beyond for both us as buyers and her clients (sellers). Made our purchasing process smooth and stress-free (even though we were customers in […]

Bridgette was amazing to deal with, market knowledge was excellent. Communication was amazing (letting us know every step and explaining everything to us). Bridgette was incredibly supportive, helpful and went above and beyond for both us as buyers and her clients (sellers). Made our purchasing process smooth and stress-free (even though we were customers in a high-stress situation). Would highly recommend her for both purchasing and selling your property.


Vanessa & Cameron

Amazing results and very professional

This was the second time we have had the pleasure of working with Bridgette. Initially, we made contact with her at the end of a tenant lease for a sales assessment on our property and an indication of where the market was positioned for sales. She supplied all relevant documentation in a very timely manner […]

This was the second time we have had the pleasure of working with Bridgette.

Initially, we made contact with her at the end of a tenant lease for a sales assessment on our property and an indication of where the market was positioned for sales.

She supplied all relevant documentation in a very timely manner and gave accurate indications of expected sales prices and offer/settlement mainframes.

Within 2 weeks she negotiated two formal offers and presented them both to us. The offers made were within the price range she initially indicated which shows she knows her market well and DOES NOT try to over promise and under deliver.

She worked extremely hard for us as the Vendor of the property and kept us fully abreast of each step of the sales process whilst providing answers to some pretty tricky sale contract enquiries.

I cannot recommend Bridgette enough and would have no hesitations in engaging her services in the future. In my opinion, she is an asset to the Your Address team.


Monique

Claire went above and beyond

Claire went above and beyond to sell our home. Claire held our hand every step of the way, not only in the selling but with the buying of our new home. Nothing was a bother, her help was invaluable to us. We were extremely impressed with her dedication when we were completing our sale contract. […]

Claire went above and beyond to sell our home. Claire held our hand every step of the way, not only in the selling but with the buying of our new home. Nothing was a bother, her help was invaluable to us. We were extremely impressed with her dedication when we were completing our sale contract. Claire worked on the Sunday and the Monday Public Holiday. The marketing really showcased our home and the feedback and advice we received throughout the process were excellent. We would highly recommend Claire.


Bill & Doreen

What a team!!!

Roslyn and Lee are a dynamite duo. Selling my house was an emotional journey, Ros and Lee were there to guide me through every step of the process. Roslyn is a wealth of knowledge and experience, being local in the area also gives her a realistic edge. After looking around for agents, I wouldn’t have […]

Roslyn and Lee are a dynamite duo. Selling my house was an emotional journey, Ros and Lee were there to guide me through every step of the process. Roslyn is a wealth of knowledge and experience, being local in the area also gives her a realistic edge. After looking around for agents, I wouldn’t have trusted anyone else to sell my home.


Melissa

Wouldn't hesitate to recommend Claire to anyone

We would highly recommend Claire Franklin to our family and friends for her honesty, integrity, dedication and professionalism. Claire is also a genuine caring person that you can trust & know she will do the right thing by you. We appreciate how hard she works for her sellers to get the best results.

We would highly recommend Claire Franklin to our family and friends for her honesty, integrity, dedication and professionalism. Claire is also a genuine caring person that you can trust & know she will do the right thing by you. We appreciate how hard she works for her sellers to get the best results.


Bill & Doreen

Above & Beyond by Claire

We truly cannot thank Claire enough. She has been absolutely amazing. Her no-nonsense approach is a credit to her and we have loved working with her.

We truly cannot thank Claire enough. She has been absolutely amazing. Her no-nonsense approach is a credit to her and we have loved working with her.


Amy & Wayne

Deserve way above 5-star rating

Thank you to all! Claire Franklin was amazing helping us purchase our property! Danielle Finlayson and all the girls were so helpful in getting us a very good tenant. A phone call every day, an email before and after showings to prospective tenants and constant advice and help. This experience was amazing I would say […]

Thank you to all! Claire Franklin was amazing helping us purchase our property! Danielle Finlayson and all the girls were so helpful in getting us a very good tenant. A phone call every day, an email before and after showings to prospective tenants and constant advice and help. This experience was amazing I would say that ALL staff deserve way above 5-star rating!!! Thanks again


Zel and Peter Woolf

You are the best!!

My previous real estate agent could neither find a new tenant for my property in Hillcrest over 4 months nor managed my property well during the time. Amazingly Your Address Real Estate got me a few applicants within 3 weeks and the property has been just rented out today. Thanks, Danielle Finlayson and the team […]

My previous real estate agent could neither find a new tenant for my property in Hillcrest over 4 months nor managed my property well during the time. Amazingly Your Address Real Estate got me a few applicants within 3 weeks and the property has been just rented out today. Thanks, Danielle Finlayson and the team from Your Address Real Estate. You are the best!!


Ken Fu

Thank you so much

Thank you so much for your support while transitioning from another real estate to yours. The service I received from all Staff was welcoming and supportive. Thanks for finding me a tenant in 1 week for my property!! Thanks Danielle Finlayson and Team!

Thank you so much for your support while transitioning from another real estate to yours. The service I received from all Staff was welcoming and supportive. Thanks for finding me a tenant in 1 week for my property!!

Thanks Danielle Finlayson and Team!


Kellie Rogers

You Are The Best

My previous real estate agent could neither find a new tenant for my property in Hillcrest over 4 months nor managed my property well during the time. Amazingly Your Address Real Estate got me a few applicants within 3 weeks and the property has been just rented out today. Thanks, Danielle and the team from […]

My previous real estate agent could neither find a new tenant for my property in Hillcrest over 4 months nor managed my property well during the time. Amazingly Your Address Real Estate got me a few applicants within 3 weeks and the property has been just rented out today. Thanks, Danielle and the team from Your Address Real Estate. You are the best!!


Ken Fu

Thank Maria Smith for her Dedication

Six years ago when we decided to rent our home it was Your Address that we turned to look after our property. During this time we found Your Address to be extremely professional, reliable we were very happy with the service they provided. When we decided to sell our home it was Your Address that […]

Six years ago when we decided to rent our home it was Your Address that we turned to look after our property. During this time we found Your Address to be extremely professional, reliable we were very happy with the service they provided. When we decided to sell our home it was Your Address that we again turned to for the sale.


We would like to thank everyone at Your Address especially Maria Smith for her dedication, understanding and hard work and made the sale seem so effortless. We have no hesitation with recommending them or Maria  to anyone looking to buy, sell or invest in property.


Cherilyn and Edward

Best in the business!!!

Definitely would recommend Claire! The house was sold in under a week!!! And she really looks after her buyers and sellers in anyway she can, she is a beautiful, kind and intelligent woman who really loves what she does as it is clear to see from all the awesome work she does!!!

Definitely would recommend Claire! The house was sold in under a week!!! And she really looks after her buyers and sellers in anyway she can, she is a beautiful, kind and intelligent woman who really loves what she does as it is clear to see from all the awesome work she does!!!


Kathryn Mckay

Alex is our agent hero!

Alex doesn’t give up until you get what you’re looking for. She sold us a wonderful land at New Beith; she is a fighter and patient. Without her wonderful deal/s between parties, our dream to build our first home wasn’t going to be fulfilled. Now my family calls “Your Address Real Estate” another family. Thank […]

Alex doesn’t give up until you get what you’re looking for. She sold us a wonderful land at New Beith; she is a fighter and patient. Without her wonderful deal/s between parties, our dream to build our first home wasn’t going to be fulfilled. Now my family calls “Your Address Real Estate” another family. Thank you guys; good job.


I'm glad I chose you as my Real Estate Agent

Hi Roslyn just wanted to say many thanks for efforts In selling our house. Your professionalism , attention to detail and personalised service was outstanding..[show more]

Hi Roslyn just wanted to say many thanks for efforts In selling our house.

Your professionalism , attention to detail and personalised service was outstanding and much appreciated.

I’m glad I chose to use you as my real estate agent as the whole experience was seamless and took the stressful situation of selling out of the equation.


As a manger myself you ticked all the right Boxes !!


Darren

I was impressed with her honesty and no nonsense approach

When I decided to sell the property I spoke to Roslyn Watts at Your Address. I have no hesitation in recommending Roslyn for the purchase or sale of a property as she made it an Easy Experience for me..[show more]

I have owned an investment property in Hillcrest for many years and after having several agents manage the property I handed it over to Your Address to manage a couple of years ago and found them to provide excellent service.When I decided to sell the property I spoke to Roslyn Watts at Your Address and she handled the sale for me. I found Roslyn had a good understanding of the local market, she provided excellent feedback throughout the process and I was impressed with her honesty and no nonsense approach. I have no hesitation in recommending Roslyn for the purchase or sale of a property as she made it an Easy Experience for me.


William

She will go beyond your expectations

Claire is a fabulous agent! She will go beyond your expectations and do anything she can to get your house sold! Claire is fabulous to work with, she has integrity and works tirelessly to get the job done. Thank you Claire, your awesome!

Claire is a fabulous agent! She will go beyond your expectations and do anything she can to get your house sold! Claire is fabulous to work with, she has integrity and works tirelessly to get the job done. Thank you Claire, your awesome!


Shane & Lauren

I highly recommend

Claire was easy to get on with handle all issues very well communicated will about each process and still after sale she is still following up on a few minor details to make our purchase of the house run smooth, I highly recommend.

Claire was easy to get on with handle all issues very well communicated will about each process and still after sale she is still following up on a few minor details to make our purchase of the house run smooth, I highly recommend.


Ian & Maria

Anyone wishing to sell their home. You won't be disappointed!

Roslyn Watts managed the sale of my property and I couldn't have asked for a better agent. I would highly recommend Roslyn to anyone wishing to sell their home. You won't be disappointed! [show more]

Roslyn Watts managed the sale of my property and I couldn’t have asked for a better agent. Roslyn was extremely professional and was always available whenever I needed to speak with her. Roslyn’s attention to detail was excellent and she has a great knowledge of the current market and area. Best of all, she would constantly check in with me to see how I was going and feeling throughout the whole process. Roslyn is warm, friendly and genuine and I would highly recommend Roslyn to anyone wishing to sell their home. You won’t be disappointed!


Amanda

Claire's Our Superhero

We recommend Claire to anyone that is wanting to sell or purchase their home as we believe she will not let you down. In our eyes she is our superhero and we will never forget what she has done for us..[...]

We decided to purchase our first home as we were expecting our second child. Claire came to the rescue and helped us move in and settle before having our baby. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends) she was able to answer every question we had and was always updating us with what was happening. She made this process stress free for us and we didn’t have any problems working with her. We recommend Claire to anyone that is wanting to sell or purchase their home as we believe she will not let you down. In our eyes she is our superhero and we will never forget what she has done for us. Thank you from the bottom of our hearts Claire xo


Gerry & Reyona

Real Estate Superstar

Alex Whitcombe – Real Estate Superstar. Buying and selling real estate is one of the biggest transactions many people will experience in their life. I have engaged Alex Whitcombe on 3 separate occasions to sell my property and assist with the purchase of a property for my family to live in. I have full trust […]

Alex Whitcombe – Real Estate Superstar.

Buying and selling real estate is one of the biggest transactions many people will experience in their life. I have engaged Alex Whitcombe on 3 separate occasions to sell my property and assist with the purchase of a property for my family to live in. I have full trust in Alex’s knowledge and professional attitude and recommendations. I have recently engaged Alex to sell my property which was under contract within 10 days of being listed. I had previously tried other agents but after no success, Alex always achieves results. I would not even think about using another agent in the future.


Jodie

I will always recommend you to anyone in the future

Alex, I just wanted to say Thanks very much, for all your hard work with the house, not the end result we needed, but we got it sold in the end! You are a rock star and both Sean and I appreciate all your hard work and absolute dedication to helping us get the house […]

Alex, I just wanted to say Thanks very much, for all your hard work with the house, not the end result we needed, but we got it sold in the end! You are a rock star and both Sean and I appreciate all your hard work and absolute dedication to helping us get the house sold. I will always recommend you to anyone in the future. Your address has always been our preferred real estate, and that’s because you all go above and beyond to help your clients, love the personal touches your team come through with.


Angie

My husband and I had such a great experience

My husband and I had such a great experience working with Claire Franklin. I couldn’t believe how responsive she was to all of our requests and questions when we originally purchased this property through her, so we knew we would have to sell it through her too! She knew so much about the area and […]

My husband and I had such a great experience working with Claire Franklin. I couldn’t believe how responsive she was to all of our requests and questions when we originally purchased this property through her, so we knew we would have to sell it through her too! She knew so much about the area and about the process of selling a home.


She is such a lovely lady with such an open personality. Claire was very clear on the process and expectations on time frame for house sales. We are so happy and lucky that we chose her as we got exactly what we wanted for the house.


Thank you so much Claire. You are a gem!!!


You’ll hear from us again soon.


 


Mirela and Chris

You Guys have been the Best

We have dealt with 5 different property managers over last 20 years and you guys have been the best, thank you to all you are a great team!

We have dealt with 5 different property managers over last 20 years and you guys have been the best, thank you to all you are a great team!


Tod & Julie Poole

You all went Above and Beyond

The biggest thank you from Heidi and myself for helping us sell the house. What should have been a normal business affair obviously turned out rather stressful and painful. [...]

Hi Ladies,


The biggest thank you from Heidi and myself for helping us sell the house. What should have been a normal business affair obviously turned out rather stressful and painful. Having you ladies step in and help us out of that debacle was unbelievable. All of you were the epitome of professionalism. You all went above and beyond what would be expected of your professional services. From the moment I first spoke to you on the phone, I had a good feeling about you and not once did you ever shake that confidence or give me any cause to worry. In complete contrast to our prior experience, you are a credit to your industry and, to put it simply, decent people.


Again, thank you.


Richard and Heidi Geluk.

We are so pleased that we made the decision to sell through 'Your Address Real Estate'.

We are so pleased that we made the decision to sell our property through 'Your Address Real Estate'. Right from the beginning we were most impressed with the level of professional and emotional support we received....show more

We are so pleased that we made the decision to sell our property through ‘Your Address Real Estate’.


We bought our property through you 8 years ago and we were hoping that the selling experience would be just as good as the buying experience, we certainly weren’t disappointed!


We were lucky enough to be given the star treatment and were looked after by both Alex and Ros, who worked as a team providing us with seamless professional service throughout the entire process.


Right from the beginning we were most impressed with the level of professional and emotional support we received from both Alex and Ros.  Either Ros or Alex kept in touch with us almost every day and after every inspection or communication from the buyers.  We were especially grateful for their support when we met a few challenges from the buyer with the building and Pest inspection going unconditional. They were both clearly passionate about finding the right buyer for our property but most of all the level of caring and communication that we received was amazing. Given the opportunity we would not hesitate to recommend Alex or Ros to family and friends and they would certainly be our only choice next time we buy or sell in the area.  Thank you to them both for the amazing job they did in selling our home.


Warmest regards


Chris and Andrea Edwards

Simon & I interviewed five real estate agents in the beginning

We would just like to say that Rachael exceeded herself in looking after the sale of our property and our desire to obtain top price in the market....show more

We would just like to say that Rachael exceeded herself in looking after the sale of our property and our desire to obtain top price in the market. Simon & I interviewed five real estate agents in the beginning with some indicating too low a price and some too high. We chose Rachael because of her predicted price was what we wanted and she was the only one of the five that made it about ‘us’.


Rachael never doubted her own ability to produce excellent results and we were astounded at the knowledge she had about many things in regards to real estate and beyond. Her professionalism & attitude was amazing.


Her knowledge and recommendations where priceless and helped us so much that we and Rachael were able to be so successful. Great team work, communication & positive attitudes made everything just perfect.


It took Rachael just 3 weeks to obtain a successful contract.


Simon & I are forever grateful to Rachael and your team at Your Address and would have no problem in recommending you to sell property and we just wanted to say thank you so much! Job well done!!


Thank you again


Warm regards,


Simon & Debbie Riseley

We would like to acknowledge the fabulous experience

We would like to acknowledge the fabulus experience we had dealing with Claire Franklin and the Team. [...]

We would like to acknowledge the fabulous experience we had dealing with Claire Franklin and the Team.


Our property at Heritage Park was listed and sold with Claire who has been professional, friendly and gone above and beyond in helping us through the whole process.


We believe the commitment and dedication to us as clients has been unsurpassed. Her focus to the end result was beyond question and the motivating advice and detailed reporting during the process was appreciated.


Congratulations on having such a wonderful team at Your Address Real Estate


Andrew & Barbara

Very professional and always easy to contact

As buyers we were very happy with Your Address Real Estate. Very professional and always easy to contact, which is the biggest difference we noticed compared to other agencies....show more

As buyers we were very happy with Your Address Real Estate. Very professional and always easy to contact, which is the biggest difference we noticed compared to other agencies.


We would definitely want them to sell for us one day, they did a fantastic job.


Andrew & Daniel

Once again, thanks so much for another successful selling experience

Once again, thanks so much for another successful selling experience. Always good results with high customer service and most importantly exchanging together to achieve the best result - thanks

Once again, thanks so much for another successful selling experience. Always good results with high customer service and most importantly exchanging together to achieve the best result – thanks


Jeff